Privacy Policy

Purva Digital ("we", "us", "our", or "the Company") is a digital solutions studio operating under the Purva Group, with offices in Surat, Gujarat, India and Harrow, London, United Kingdom. We help businesses worldwide grow through design, technology and marketing — guided by our promise: Building Today. Leading Tomorrow.

This Privacy Policy explains how we collect, use, share, store and protect information when you visit digitalpurva.com, engage with our services, or communicate with our team. By using our website or services, you acknowledge that you have read and understood this policy.

We only collect information that is necessary to deliver our services, respond to enquiries and improve your experience. The types of information we may collect include:

• Name — for identification and personalised communication.
• Email address — to respond to enquiries, send proposals, invoices and project updates.
• Phone number — for project coordination, calls and WhatsApp communication.
• Business information — company name, role, industry and website.
• Project requirements — briefs, goals, references and any documents you share with us.
• Website analytics data — pages visited, device, browser, referrer, approximate location and time spent.

This information may be submitted to us through:

• Contact forms on our website
• Email communication
• Social media platforms (LinkedIn, Instagram, Facebook, WhatsApp)
• Website analytics tools (such as Google Analytics)

The information we collect is used strictly for legitimate business purposes, including:

• Client communication — responding to enquiries, proposals and project conversations.
• Service delivery — designing, building and supporting the services you engage us for.
• Business operations — invoicing, contracts, scheduling and internal record-keeping.
• Marketing improvements — understanding which content resonates and how to communicate better.
• Website performance optimisation — improving speed, usability and accessibility.

We will never sell, rent or trade your personal information to any third party — under any circumstances.

Our website uses cookies and similar tracking technologies to remember your preferences, keep sessions secure and measure performance. Cookies are small text files stored on your device when you visit a website.

We use cookies for:

• Essential site functionality and security
• Anonymous analytics (e.g. Google Analytics)
• Remembering preferences such as theme or language
• Measuring marketing campaign effectiveness

You can disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect parts of the website experience.

We implement industry-standard administrative, technical and physical safeguards designed to protect your information from unauthorised access, alteration, disclosure or destruction. These measures include encrypted transmission (HTTPS/TLS), access controls, secure hosting infrastructure and routine reviews.

Disclaimer: While we follow best practices to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you share information with us at your own discretion.

We rely on a limited number of trusted third-party services to deliver, host and improve our work. These may include cloud hosting providers, analytics platforms, email and CRM tools, payment processors and project-management software.

Each such provider is bound by its own privacy policy, and we choose partners that meet recognised security and privacy standards. We are not responsible for the independent practices of websites or services that we link to but do not operate.

We retain personal information only for as long as is necessary to fulfil the purposes outlined in this policy, comply with our legal and accounting obligations, resolve disputes and enforce our agreements. When information is no longer required, it is securely deleted or anonymised.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data ("right to be forgotten")
• Object to or restrict certain processing activities
• Withdraw consent at any time where processing is based on consent
• Request a portable copy of your data
• Lodge a complaint with a data protection authority

To exercise any of these rights, please email us at info@digitalpurva.com. We will respond within a reasonable timeframe and in line with applicable law.

Purva Digital operates internationally, with teams and clients across India, the United Kingdom and other regions. By using our services, you understand that your information may be transferred to, stored and processed in countries other than your own, including India and the United Kingdom.

We handle international transfers in accordance with applicable data protection laws — including the EU General Data Protection Regulation (GDPR), the UK GDPR and the Digital Personal Data Protection Act, 2023 (India) — and apply appropriate safeguards such as standard contractual clauses where required.

Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or business operations. The "Last Updated" date at the top of this page will indicate when revisions were made. We encourage you to review this page periodically.

If you have any questions, concerns or requests about this Privacy Policy or how we handle your personal information, please reach out:

• Email: info@digitalpurva.com
• Website: digitalpurva.com
• India Office: Surat, Gujarat, India
• UK Office: Harrow, London, United Kingdom